Privacy Policy

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1. Introduction

We are committed to protecting your personal data and respecting your privacy. This policy outlines how we collect, use, and safeguard your information when you shop with us online.

2. What Information We Collect

When you use our website or place an order, we may collect:

•   Your name
•   Email address
•   Phone number
•   Billing and shipping address
•   Payment details (processed securely via third-party providers)
•   Purchase history
•   Account login details (if you create an account)
•   IP address and device information
•   Website usage data (via cookies and analytics tools)

3. How we use your information

We use your data to:

•   Process and deliver your orders
•   Manage your account
•   Communicate order updates and customer service responses
•   Send marketing emails (if you opt in)
•   Improve our website and shopping experience
•   Comply with legal and financial obligations

4. Legal Basis for Processing

We process your data under the following legal bases:

•   Your consent (e.g., for marketing)
•   Performance of a contract (e.g., fulfilling your order)
•   Legal obligation (e.g., tax records)
•   Legitimate interests (e.g., fraud prevention, website analytics)

5. Sharing Your Information

We may share your data with:

•   Payment processors (e.g., Stripe, PayPal)
•   Delivery partners (e.g., Royal Mail)
•   IT hosting partners
•   Marketing platforms
•   Legal or regulatory authorities if required 

We do not sell your personal data to third parties.

6. Data Retention

We retain your data only as long as necessary for the purposes outlined above or as required by law (e.g., tax records for 6 years).

7. Your Rights

You have the right to:

•   Access your personal data
•   Correct inaccuracies
•   Request deletion (subject to legal obligations)
•   Object to processing
•   Withdraw consent (e.g., unsubscribe from marketing)

To exercise these rights, contact us at contact@marumcr.com

8. Cookies

Our website uses cookies to:

•   Enable essential site functions (e.g., shopping cart)
•   Analyse site traffic and usage
•   Personalise your experience

You can manage cookie preferences via your browser settings. 

9. Security

We use appropriate technical and organisational measures to protect your data, including SSL encryption, secure payment gateways, and access controls.

10. Changes to This Policy

We may update this policy from time to time. Any changes will be posted on this page and, where appropriate, notified to you by email.